New-device setup and transfer
We can help activate an iPhone, iPad or Android device; move contacts, photographs and apps; connect email; configure backups; and check that calls and messages work before the old device is erased.
For your home
Mobile phone and tablet setup
Get a new phone or tablet set up properly, move the important data and learn the security features without losing access to the services you depend on.
iCloud and Apple services
Set up iCloud to synchronise selected photos, contacts, calendars and files across Apple devices. We also help untangle multiple Apple Accounts and explain which information is stored where.
Passkeys and account security
Passkeys allow supported services to use secure device authentication instead of a reusable password. We can help set them up while retaining appropriate recovery options and multi-factor authentication for accounts that still require passwords.
Safer mobile payments
Services such as Apple Pay use a device-specific account number rather than disclosing the card number to a merchant. We can help configure payment cards and the device security needed to protect them.
Ongoing support
Help is available for storage warnings, lost passwords, suspicious messages, battery problems, app settings, accessibility and connections to cars, printers or home equipment.