PC and Apple Mac troubleshooting
jps IT supports Windows desktops and laptops, MacBook and iMac computers, plus common iPad and iPhone problems. Many software faults can be diagnosed remotely; hardware work may require a visit or collection.
For your home
Computer repair in Hemel Hempstead
When a computer stops cooperating, we identify whether the cause is hardware, software, storage, security or the network — then explain the sensible repair options.
Typical problems
- Computer will not start
- Frequent crashes or error messages
- Freezing or hanging at the startup screen
- Unexpected restarts
- Slow performance
- Internet or email failures
- A device that simply refuses to cooperate
Repair or replace?
Not every old computer is worth an expensive repair. We consider its age, specification, the value of the data and the likely life after repair, then give a straightforward recommendation.
Protecting your data
If a disk is failing or files have disappeared, stop using the computer where practical and contact us promptly. Continuing to write new data can reduce the chance of successful recovery.