For your home

Home computer support in Hemel Hempstead

Technology at home can be just as complicated as a business network. Get patient, practical help that makes your devices safer, faster and easier to use.

Miniature jps IT technicians providing support for current technology

IT expertise you can trust

From a small annoyance to a computer that will not start, no problem is too insignificant to discuss. jps IT has supported home users since 2004 and explains the choices in straightforward language.

Local support

We visit homes around Hemel Hempstead and the surrounding Hertfordshire area. Because we know the local broadband services and typical properties, we can look at the complete setup rather than one device in isolation.

Home IT services

  • Laptop and desktop troubleshooting
  • Windows PC and Apple Mac support
  • Wi-Fi coverage and broadband optimisation
  • Cloud storage and backup guidance
  • Security checks and scam recovery
  • Phone, tablet and smart-home setup

How support works

Call to explain what is happening and arrange a suitable appointment. We diagnose the problem, explain the options and carry out the agreed solution. Ongoing help is available whenever another question arises.

Remote IT help

Many software, email and settings problems can be solved through a secure remote connection. It can be faster than waiting for a visit and is available to customers throughout the UK, provided the computer can get online.